What we can collect
Before you book
On your collection day, you need to make sure your items are:
- Out for collection by 6.45am
- Empty
- Not left out in the rain if they will become heavy when wet (for example, mattresses and sofas)
- Left at the closest point on your property next to the road (all items need to be placed together)
- Accessible - so not behind a gate or door
- The items you have booked - you can't swap items
- Not going to cause damage to the vehicle compactor
- Not over six feet on any side, apart from carpet or floor covering which when folded must be under six feet in length
- Able to be lifted and carried by a team of two from the collection point up to the collection vehicle
Please note, once you book a bulky waste collection you cannot cancel it.
Household items
- Wardrobes, dressing tables, chests of drawers, bedside cabinets or drawers - these should be free standing and not part of a fitted suite
- Tables, chairs and desks - each item is counted separately
- Mattresses - please do not leave them out in the rain as they will not be collected
- Sofas and armchairs - each item is counted as one item. A three piece suite is counted as 3 items. **Please note: Motors/Batteries must be removed form any recliner chairs/sofas etc.
- Large children's toys
- Doors - all glass needs to be removed
- Fireplaces (not metal, concrete or marble)
- Carpets and linoleum - these need to be rolled or folded. If the roll of carpet is longer than six feet in length, it needs to be folded. One roll equals one item
- Laminate flooring - needs to be bundled and tied or taped together
- Window frames - only if glass has been removed
- Bicycles
- Furniture items that include glass doors or shelves - only if the glass is less than 2 x 2 feet in size, and is wrapped and taped securely to stop it causing injury when the item is crushed in the collection vehicle
Kitchen appliances
- Cookers, extraction hoods, microwave ovens, tumble dryers and dishwashers
- Integrated kitchen appliances - each item is counted separately, so that a hob and oven count as 2 items
- Extraction equipment - each item is counted separately so that an extraction hood and ducting count as 2 items
- Washing machines - the concrete block at the bottom will need to be removed as this will damage the compacting machinery of the collection vehicle
- Fridges and freezers - each stand alone item is counted separately, so if you want a collection for a separate fridge and a freezer these count as two items. If you have a combined fridge/freezer, this counts as one item. Residents booking a fridge or freezer collection are assured that their old appliance will be safely dismantled by an Environment Agency licensed reprocessor.
Other electrical items
- Televisions
- Hoovers
- DVD players or video players
Garden bulky items
- Garden furniture (each item counts as one item, so that a table plus 4 chairs is 5 items)
- Wooden fencing - each panel counts as one item, if the panel is broken, any broken slats should be securely tied into bundles (smaller pieces can be placed in your domestic waste bin)
- Planks of wood (each plank counts as one item but smaller pieces should be securely tied into bundles, each bundle counts as one item)
- Rabbit hutches and dog kennels (subject to the size restriction)
Please note, once you book a bulky waste collection you cannot cancel it.