Please note that during the period 1st March to 6th March 2025 we will be working to send out the main business rates bills for the financial year 2025/26. You will still be able to access our services as normal including those that are online, however as we will have no access to up to date computer records at this time we will be unable to process any information that you provide to us during this period. Normal processing will restart from 7th March 2025.
You will receive your new business rates bill for the financial year 2025/26 from 12th March 2025 onwards. Bills relating to any changes you may have reported from 1st March 2025 onwards will not be issued until all bills for the new financial year 2025/26 have been sent out. Bills relating to any changes reported during the period 1st March to 24th March 2025 will be sent out from 25th March 2025 onwards.
Explanatory Notes
You can read the explanatory notes which accompany your new bill online.
Making payments
You can still make payments through this period should you wish. The easiest way to do this is to set up a Direct Debit or make payments online.
Contacting us
If you want to see the details of your business rates account you can view your business rates online through your My Sandwell account. To do this and find out information about other council services login to your My Sandwell account or register online.
If you want to find out more information about business rates you can visit our business rates webpages.
Once you have received your new bill for 2025/26 remember to tell us about any change in circumstance which might affect your business rates charge. You can let us know by contacting the business rates team online.
Key changes affecting 2025/26 bills
Retail Relief
From 1st April 2025 a 40% reduction for retail relief will apply for those businesses that meet the legislative criteria. If you are already in receipt of the existing 75% retail relief, we will automatically apply the 40% relief when we send out bills for the new financial year. Included with your bill will be a letter explaining the relief and a declaration that you must return if you are not eligible to receive it.
For more information please visit our Retail Relief webpage.