Our offices are closed between Christmas Eve (Wednesday 24 December) and Tuesday 30 December. Our offices are open on Wednesday 31 December, closed for New Year's Day on Thursday 1 January, and we re-open again on Friday 2 January.
You can still report issues or request services online - here's a list of things you can report through our website. If you are reporting a problem online while our offices are closed, we may not come back to you until we re-open.
There's more information on the rest of this page that may be useful over the Christmas period.
Don't forget, you can still visit our Supporting Sandwell information hub for advice and to check which Welcoming Spaces are open.
Opening hours for offices and phone lines
Some services are available over the Christmas and New Year period for emergency calls only.
Useful information
You can use our website to:
and lots more. Use the search box at the top of the page to find what you are looking for. If you are reporting a problem online we may not come back to you until our offices re-open.
Bin collections
There are changes to some bin collections due to the Christmas and New Year period.
Check for changes to Christmas and New Year bin collections
If the bins or bags in your street are not collected, please leave them out at the kerbside and we'll get to them as soon as possible. You can check for updates on bin collections.
If you have extra rubbish, you can book a slot and take it to the tip at Shidas Lane - open every day 8am - 4pm except for Christmas Day, Boxing Day and New Year's Day.
Things to do
You can find things to do in Sandwell on the ings to do on the Visit Sandwell website.
Leisure centres
Opening hours for leisure centres may vary, check out the Sandwell Leisure Trust website and the Places for People website for details.
Emergency contact details
A list of emergency numbers for when services are closed.
Chemists and medical help over the Christmas and New Year period
Find out which pharmacies are open in Sandwell.
People who need medical help that isn’t an emergency should contact NHS 111 in the first instance by visiting the NHS 111 website or by calling 111.
NHS 111 can help direct people to the most appropriate local health service if they aren’t sure where to go – this could include an out of hours GP, a pharmacy, a local NHS walk-in centre, or a hospital accident & emergency (A&E) department.