Here are some useful contacts to access advice or services provided;

If you have any questions or concerns relating to Fire Safety you can contact the Fire Safety Team via email at customer_services@sandwell.gov.uk. Please provide your name, address and details of your enquiry including your preferred method of contact. This will assist us when dealing with your enquiry.

You can contact the Council’s Fire Safety Team on 0121 569 5087 for general advice on fire safety, to discuss any concerns or to request a Fire Safety Visit.

You can contact West Midlands Fire Service Fire Safety Team on 03300 589 000 to request West Midlands Fire Service to visit your home and undertake a Safe and Well visit free of charge.

If you have a concern please visit our general advice page on making complaints.