At Sandwell Council, transparency and accountability are at the heart of our commitment to delivering high-quality housing services. Regular reporting is a crucial tool in that commitment, providing a clear and honest reflection of where we have succeeded and where we have room to improve. By publishing these reports, we aim to keep our tenants informed about the issues that have arisen, the steps we have taken to address them, and the lessons we have learned.
It is important for us to share this information with you, as it not only demonstrates our responsiveness to your concerns but also reinforces our dedication to enhancing the services we provide. Your feedback drives our progress, and this report is a testament to the value we place on your voice in shaping a better housing experience for everyone.
View complaints reports for 2024 / 2025