As a social landlord, we operate in a unique regulatory environment whereby the effect of any non-conformance with regulatory requirements can be amplified through the impact on our relationship with the Regulator for Social Housing (RSH), and notably their assessment of our governance arrangements and our performance in meeting the Decent Homes Standard.


We operate in the spirit of co-regulation with the RSH. We also have important working relationships with some of our local regulators such as other departments within Sandwell Metropolitan Borough Council (SMBC) and local fire services as well as national regulators such as the Environment Agency and the Health & Safety Executive (HSE). The Building Safety Regulator (BSR) sits as part of the HSE.


The Policy sets out the landlord’s approach to ensure it remains compliant with current and any future legislation and:

  • how we organise ourselves to meet this objective,
  • confirms headline commitments,
  • how we report performance
  • what Governance is in place to provide scrutiny.

Property Compliance Policy