Throughout Autumn 2024, we will be asking a random sample of tenants to take part in our tenant satisfaction survey. The survey is an opportunity to have your say on the housing services we provide. The findings will assist us in improving the quality of services we deliver to our tenants.
Acuity Research & Practice Ltd, an independent market research company, are conducting surveys to tenants and leaseholders on our behalf. If you are randomly selected to take part, Acuity Research & Practice Ltd will contact you by telephone or via an online invite in the form of an email or SMS.
If you’re asked to take part, please give us your views and opinions. Your feedback helps us to improve our services to you.
The results of the satisfaction survey will be published on our website and in future editions of our Annual Report for Tenants.
View survey results and satisfaction measures from previous years.