Disabled people can exchange their government-funded mobility allowance to lease a new car, powered wheelchair or scooter.
Address1
At participating car and wheelchair dealerships around the country. Call us for further information.
Where do they provide service from?
At participating car and wheelchair dealerships around the country. Visit motability.co.uk for details of your closest one.
Telephone
0845 456 4566
Fax
01279 632000
Email
communications@motability.co.uk
Website
motability.org.uk
Contact position
Customer careline
Area covered
UK and Northern Ireland
Who is the service for?
Disabled people who receive one of the following are eligible to join the scheme: Higher Rate Mobility Component of Disability Living Allowance; Enhanced Rate of the Mobility Component of Personal Independence Payment; War Pensioners` Mobility Supplement or Armed Forces Independence Payment.
Referral route
No referral required.
Specific ethnic group?
No
Summary of services
The Motability Scheme enables disabled people to use their government-funded mobility allowance to lease a new car, scooter or powered wheelchair. Insurance, servicing and breakdown assistance are all included at no extra cost and car adaptations are available. Family members and carers can also drive the car on behalf of the disabled person, so non-drivers can join the Motability Scheme. The vehicle should be used by, or for the benefit of, the disabled person.Motability may be able to provide charitable grants to disabled people who would not otherwise be able to afford the car, adaptations or WAV they need.
When are the services run?
Telephone lines are open 8am - 7pm Monday to Friday, 9am - 1pm Saturday
Time details
Telephone lines are open 8am - 7pm Monday to Friday, 9am - 1pm Saturday
Remit
The Motability Scheme is operated by Motability Operations Limited under contract to Motability. Motability is a national charity which sets the strategic policies and direction of the Motability Scheme and oversees its performance to ensure that it meets the needs of disabled people. Motability is a Registered Charity in England and Wales (number 299745) and is authorised and regulated by the Financial Conduct Authority (Reference number 736309) Motability Operations Limited is authorised and regulated by the Financial Conduct Authority (Reference number 735390).
Chargeable service?
Customers exchange their mobility allowance for the term of the lease.
Cost of service
Customers exchange their mobility allowance for the term of the lease. Some cars are available at less or no more than the cost of the weekly allowance, while other, more expensive cars require an additional payment (known as an Advance Payment) to cover the cost of the lease.
Means tested
Motability may be able to offer financial assistance to its customers in the form of a grant. Applications for grants are means tested
