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Service Provider Name
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Patient Advice and Liaison Service (PALS) - for all services provided by hospitals
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Service
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Advice and liaison for patients' families and carers who raise issues of concern whilst in hospital
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Address2
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City Hospital
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Address3
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Dudley Road
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Town
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Birmingham
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County
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West Midlands
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Post Code
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B18 7QH
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Where do they provide service from?
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Address as above
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Telephone
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0121 507 5836
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Fax
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0121 507 5893
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Email
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swb-tr.pals@nhs.net
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Website
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http://www.swbh.nhs.uk/
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Area covered
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Sandwell Hospital, Birmingham City Hospital, Rowley Regis Hospital.
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Who is the service for?
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Patients, relatives and carers
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Referral route
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Self referral or referral from other PALS offices
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Specific ethnic group?
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No
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Summary of services
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Advice and liaison for patients relatives and carers who raise issues of concern whilst in hospital
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When are the services run?
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Monday - Friday
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Time details
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9am - 4.30pm
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Chargeable service?
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No
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Means tested
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Yes
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Total capacity of service
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Not applicable
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Transport Provided
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No
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CQC Registered
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Not applicable
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Sandwell Approved List
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Not applicable
