POhWER Issue based Advocacy service - Information Point
Service Provider Name
POhWER
Service
Advocacy, information and advice including one-to-one advocacy for vulnerable adults
Address3
PO Box 14043
Town
Birmingham
County
West Midlands
Post Code
B6 9BL
Where do they provide service from?
Advocates are based in the local community
Expiry of services
Various
Telephone
0300 456 2370
Fax
0300 456 2365
Email
pohwer@pohwer.net
Website
http://www.Pohwer.net/
Area covered
Nationwide
Who is the service for?
Vulnerable adults and the general public, dependant on the service they require.
Referral route
Mainly self referral but this would depend on what service is required.
Specific ethnic group?
No
Summary of services
One-to-one citizen advocacy for vulnerable adults in Sandwell is both reactive and proactive in responding to referrals. Professional support is time-limited, focussing on a particular issue or a number of issues until the work is resolved. This prevents abuse and exploitation of vulnerable people by promoting independence, wellbeing and choice. The types of situations they can help with include:Safeguarding adults/adult protection proceduresMaking a complaintChallenging poor professional practices, policies and/or proceduresChange of accommodationMaintaining independenceAccessing appropriate health and social care services Support at meetings, case conferences, appointments Care planning and/or reviews Victimisation, bullying, intimidation or hate crime Disabled parents children subject to safeguarding procedures Direct Payments and Individualised Budgets Hospital discharge planningAccess to social/community activities and settings.They also provide the NHS Complaints Advocacy Service, which offers advocacy support to people who wish to make a formal complaint about the NHS. For more information about all their services please see the website (link above).
