Service Provider Name
Sandwell Enquiry Team (Adult Social Care)
Service
Provides advice, guidance and support for adult social care needs.
Address3
PO Box 15825
Town
Oldbury
County
West Midlands
Post Code
B69 9EL
Where do they provide service from?
From customer service advisors at the adult social care contact centre. They may refer you on to other services within Sandwell Council or other agencies/providers.
Telephone
0121 569 2266
Fax
0121 569 5789
Email
sandwell_enquiry@sandwell.gov.uk
Website
http://www.sandwell.gov.uk/info/200216/adults_and_older_people/988/contact_adult_social_care
Area covered
Borough of Sandwell
Who is the service for?
Adults who are ill, disabled or who have caring responsibilities and children with disabilities who require special equipment.
Referral route
Please call the number above or ask your doctor to refer you to Sandwell Enquiry.
Specific ethnic group?
No
Summary of services
Advice, information and helping people to access the services they need including equipment to support them in their home, Blue Badges, Telecare etc.
When are the services run?
Monday - Friday
Time details
Monday to Thursday 9am - 5.30pm, and 9am to 5pm on Fridays. An out of hours team provides help in an emergency for adults with social care needs. Outside of the days and hours shown please call them on 0121 569 2355.
Remit
For adult social care needs
Chargeable service?
Calls from landlines are charged at the local rate but mobile charges may vary. Other costs depend on the service and an individuals circumstances.
Cost of service
See above
Means tested
See above
Total capacity of service
Not applicable
Transport Provided
Not applicable
CQC Registered
Not applicable
Sandwell Approved List
Not applicable