Service Provider Name
Sandwell Family Information Service
Service
Information, advice and assistance is provided to families to support their parenting role via a telephone helpline or face to face.
Address1
Sandwell Council House
Address2
Freeth Street
Town
Oldbury
County
West Midlands
Post Code
B69 3DE
Where do they provide service from?
Address as above
Telephone
0121 569 4914
Email
family_information@sandwell.gov.uk
Website
https://fis.sandwell.gov.uk
Area covered
Borough of Sandwell
Who is the service for?
The service is for families across Sandwell as well as professionals working with families.
Referral route
Anyone seeking information on childcare and other local services. Self referral / referral from other professionals.
Specific ethnic group?
Not applicable
Summary of services
The Family Information Service (FIS) provides detailed and up to date information and advice to families on childcare and related services. As well as local, regional and national services that can support them in their parenting role.The FIS also maintains the Children and Young Adults Disability and Special Needs Register.
When are the services run?
Monday - Friday
Time details
Mon, Thurs, Fri 9am-1pm

Tues and Wed 1pm-4pm
Remit
The service provides information that support families in their parenting role. This includes information on childcare and childcare related services as well as local, regional and national services. They also maintain the Children and Young Adults Disability and Special Needs Register.
Chargeable service?
Not applicable
Transport Provided
Not applicable
CQC Registered
Not applicable
Sandwell Approved List
Not applicable