Welfare Rights - Information Point

Service Provider Name
Welfare Rights
Service
Welfare Rights and Benefits Advice
Address1
Welfare Rights Unit
Address2
Oldbury Council House
Address3
Freeth Street
Address4
Oldbury
County
West Midlands
Post Code
B69 3DE
Where do they provide service from?
On-line, Telephone Appointments, Oldbury Council House and Home Visits.
Telephone
0121 569 3158
Email
https://my.sandwell.gov.uk/service/Contact_the_Welfare_Rights_Team
Website
http://www.sandwell.gov.uk/welfarerights
Contact position
Welfare rights advice line
Area covered
Borough of Sandwell
Who is the service for?
All residents
Referral route
Through advice line
Specific ethnic group?
No
Summary of services
To identify where people need help and support to access their welfare rights and benefit entitlements and support them through the claiming process.
When are the services run?
Monday - Friday
Time details
Monday to Friday 9.30-4.00pmFriday 9.30 – 3.30pmOutside of those hours, referrals or requests for information or support need to be sent through https://my.sandwell.gov.uk/service/Contact_the_Welfare_Rights_Tea
Chargeable service?
No
Total capacity of service
Not applicable
Transport Provided
No
CQC Registered
Not applicable
Sandwell Approved List
Not applicable