What to do if there is a water leak
If you can find the stopcock (usually under the sink), turn it off immediately.
Do not switch on any electrical appliances if water is coming through the ceiling.
It is advisable to check the stopcock every six months to make sure you can turn it on and off.
There is another stopcock to the block, which is the responsibility of Sandwell Council, you may be billed for any maintenance/repair costs associated with it.
Electricity
Accidents can be avoided by observing the following advice:
Sockets and plugs: overloaded sockets can lead to a possible fire hazard.
Only use one plug per socket and use the shortest lead possible.
Cables and leads: never use a damaged or worn cable on an appliance. Replace it.
Always turn off the socket before plugging in to avoid a potential electric shock.
- Never use an appliance within the bathroom - water and electricity do not mix.
- Never use a light fitting to work an appliance.
- It is advisable to switch off and unplug items when not in use.
- Do not operate any electrical appliance with wet hands.
- Never place objects that contain water (such as vases or fish tanks) on any electrical appliance - particularly a television set.
Your property information
It is advisable to make a note of the information below and keep in a safe place to enable you to refer to it in an emergency
Location of:
- Stopcock
- Fuse board
- Gas isolation valve
- Water tank
- Boiler
- Other
Gas Emergency 0800 111 999
Emergency sewerage or drain problems (Severn Trent) 0800 783 4444
Emergency water supply problems (South Staffs Water) 0800 389 1011 Emergency Repairs out-of-hours 0800 844 112
It is your responsibility to service your gas appliances every 12 months due to the risk of carbon monoxide poisoning or potential explosion from faulty appliances.
This should be done by a Gas Safe registered engineer. You should also use a Gas Safe registered engineer if you want any new gas appliances installed. You can find a local gas engineer online at www.gassaferegister.co.uk
Leaseholders are now able to book an annual gas service from Sandwell Council’s gas servicing contractor. For more information on the services available and costs to Leaseholders, please call Mohammed Taj on 0121 569 6452
Under the Smoke and Carbon Monoxide Alarm (England) Regulations - private landlords are required to install a carbon monoxide alarm in all rooms where there is a fixed combustion appliance (such as a gas boiler or gas fire) and at least one working smoke detector on each storey where there is a room used as living accommodation.
Sandwell MBC would like to stress the importance of all properties being fitted with the appropriate alarms, regardless of whether the leaseholder is letting the property or not, for the safety of the occupants and neighbouring properties.