Frequently asked questions about mowing
When do I know a grass plot will be cut?
We can't give an exact date that a grass plot will be cut. Our mowing schedule gives a period of four to five weeks (two weeks for some) when you can expect the grass to be cut.
Why is the grass longer at different times during the season?
We have no way of knowing when we plan for the season what weather to expect, and how quickly grass will grow at the start or end of the season. That is why we have a schedule of cuts for different plots. You may see grass grow longer if it rains a lot.
Do you clear the rubbish before you cut the grass?
Yes. Our mowing operatives check the grass plot for litter and either clear it themselves or, if there is too much litter, refer it to our street cleansing contractor Serco.
Why don't you collect the clippings?
Most of our plots are 'cut and drop', which means we do leave the grass clippings on the grass plot. This is to save on green waste, and it is better for the environment.
Why have they not cut my grass plot?
We cut more than 35 million square meters of grass a year. We aim for an average number of cuts a year and work to an estimated schedule. Sometimes the scheduled cut is not possible, or delayed, because of weather, sickness, or equipment issues.
I can't see the grass plot I want cut on the schedule?
There are some grass plots that are intentionally left to grow during the season. This is good for wildlife and biodiversity. Other grass plots may be on private land, and not cut by our teams.