A caretaking and cleaning service is provided 7 days a week, a schedule of services is displayed in our high and low rise blocks.
Estate Services provides a range of services to the communal areas of our flatted accommodation.
Estate caretakers
Daily:
- Fire safety/block inspections (once per week on low rise)
- Check for bulky items (remove when required)
- External litter picking
- Minor communal repairs
- Bin rotations
Weekly:
- Internal chute hopper cleansing
Monthly:
- Estate inspections to high rise
- External cleansing to gutters, parking areas, drying areas, etc.
- Weed control (weather permitting) - normally 2 to 3 sessions per season
Estate cleaners
Daily:
- Entrances/Exits and lifts (once per week on low rise)
Weekly:
- Sweeping to all communal landings/stairwells and chute rooms
- Mopping to all landings/stairwells and chute rooms
- Internal communal windows, high level cleansing (cobwebs/dust etc)
Your co-operation is appreciated, and please do not leave waste or bulky items in the communal areas at any time.
Out of Hours
As an extension to the scheduled caretaking and cleaning services provided, there is an Out of Hours Caretaking Team who will provide ‘emergency’ cleaning and caretaking services from 6pm to 6am (Monday to Friday), 2pm to 6am (Saturday & Sunday).
The Out of Hours Caretaking Team will deal with items directly related to areas within and around high and low rise blocks that may be a threat to public health and safety including:
- Emergency cleaning e.g. bodily fluids, dog faeces, etc
- Bulky items such as furniture, carpet, electrical items etc, that are considered to be combustible
- Communal glazing – e.g. broken partition glass
- In the event of an emergency or to address issues of an immediate nature.
For out of hours emergency caretaking and cleaning please call - 0121 368 1166.