Rejected applications and refunds
What happens if my application is rejected?
Application is rejected
If your application is rejected before first payment, you will not be charged but you will need to resubmit the application. A rejected application cannot be reinstated. You will be told why your application was rejected.
If you application is rejected after first payment, you will not be refunded for the first payment as this payment is the charge for the processing of the application.
You will not be given a warning that your application is going to be rejected, it will be rejected and you will be contacted to inform you why.
Not a fit and proper person
Find out more about what happens if you are deemed not a fit and proper person.
Can I get a refund?
No refund will be issued for first payment where an application has been rejected for incorrect or missing information or where you are deemed to not be a fit and proper person.
Can I appeal the refusal of my Licence?
Yes, if you are refused a licence then you will be able to dispute and appeal the decision. If the appeal goes through in your favour, then you may be able to receive your Licence. There is hardly any refusals to Licences, so you shouldn't worry about your Licence getting refused. As long as you stick to the requirements and standards, you will definitely be able to gain a Licence.