Regulator of Social Housing findings

Find out more about the findings of the Regulator of Social Housing, the actions we are taking and how to contact us if you’re a tenant

We have been engaging with the Regulator of Social Housing in relation to the recently adopted Consumer Standards which apply to all registered providers of social housing.

We provided information to the regulator earlier this year regarding our performance against the Consumer Standards and have been engaging with them directly since.

The regulator has reached its conclusions and published a Regulatory Judgement which details the findings.

We accept the findings of the regulator and are very sorry that we've fallen below these standards.

We want to ensure all tenants live in good quality and safe homes and are committed to making the necessary improvements as quickly as possible.

We will update these pages as we progress our plans.