What we're doing to improve
We are committed to providing good quality, safe and affordable homes to our tenants, with access to good quality services that support tenants to live independently in thriving communities.
We take the regulators findings extremely seriously and acknowledge that we are falling short of these expectations in relation to the safety and quality consumer standards.
We're taking urgent action to address these findings and will continue working with the regulator until we have satisfied their concerns and achieved full compliance with the consumer standards for our tenants.
We want to reassure all our tenants that we are committed to making improvements as quickly as possible.